Frequently Asked Questions – The Forbidden Corner

Can I pay at the door? Why do I have to pre-book?

Part of our planning regulations states that bookings must be made in advance of your visit. In addition, we strive to stagger bookings to minimise potential backlogs and overcrowding where necessary. We apologise, but we cannot accept walk-ins on the day under any circumstances.

Do we offer a discounted entry rate for people with disabilities?

Yes, we offer a discounted rate for people who have registered as disabled, and if they require a carer, we extend this rate to them. If you book these tickets online, you must show proof of disability upon arrival.

Are the gardens suitable for pushchairs/wheelchairs?

There is only minimal access for wheelchairs and pushchairs in the gardens. We recommend bringing a carrier for very small children. Unfortunately, large parts of the attraction are not accessible for wheelchairs or pushchairs.

There are minimal areas that are suitable due to the nature of the attraction. Areas to avoid include our underground passageways and stepping stones. Pathways are a combination of gravel and flagged paths.

We are sorry if we can not accommodate you inside the attraction. We have many acres of land surrounding us, featuring paths through the woods, two lakes, and viewing points that are all free. Our Café is entirely wheelchair accessible.

How accessible is the attraction?

Our attraction involves a lot of walking, and there are several steps and narrow passageways. There are benches placed throughout the grounds that can provide a rest stop.

Some areas are underground, and people who have claustrophobia, angina or who are susceptible to panic attacks may find parts unsuitable. Please get in touch with our team if you would like to discuss this further.

Is there a Map?

Guidebooks now feature a vague map to help you navigate to toilets, exits, and other facilities. This map will not, however, help you find the features in the attraction (as that is all part of the fun!)

The Forbidden Corner is a garden labyrinth featuring underground tunnels, dwellings, and open areas. Doors that lead the wrong way and paths that can go nowhere. If you are struggling to find your way or need assistance with your party, feel free to ask a member of staff who will be patrolling, at a food kiosk, or on admissions. We’re here to help.

What age range does The Forbidden Corner suit?

The Forbidden Corner is suitable for all age ranges, from children to adults. Please be aware that some sections may be frightening to younger children, but can be avoided. As well, there may be a chance you could get wet either by Mother Nature or by surprises around every corner. If you are in doubt or have concerns, please get in touch with our team by phone to verify before visiting. Alternatively, our staff are available at the admissions desk and patrolling the gardens, and they will be more than happy to assist.

How long does a visit usually last?

A visit to The Forbidden Corner typically lasts around 2 hours, but first-time visitors are advised to allow themselves more time. You may go in and out of the gardens as many times as you like within your booked date, but visitors must vacate the gardens before closing time.

Do you have a Car charger?

This is something we are currently investigating, as we need to examine the infrastructure to provide a “Quick Charge” solution.

What sort of food do you serve in the café?

The Forbidden Corner Café offers a selection of grab-and-go meals, including pies, sandwiches, and wraps. You can also order freshly cooked meals from our kitchen, including burgers and chips, as well as Yorkshire pudding and jacket potatoes.

The Tower, situated within the gardens, sells hickory-smoked hot dogs, soft-serve serve ice-cream, as well as hot and cold beverages. Not to mention our freshly cooked doughnuts and dipping sauces.

Is there accommodation nearby?

We have self-catering and bed and breakfast accommodation on the estate. You can view this at www.thesaddleroom.co.uk/accommodation

Do you have a picnic area, and is it seated or grass areas?

We have a picnic area, which features both seated and grassy areas, located in the woods near the overflow car park. Unfortunately, picnics are not allowed in the attraction.

Do you have free coach parking/car parking?

We have free coach and car parking available on site.

What is the nearest bus service/train station?

The nearest train stations are Northallerton and Darlington; bus services run to Leyburn, roughly 5 miles from The Forbidden Corner. No public transport comes directly to The Forbidden Corner. Click here for a map to find The Forbidden Corner.

Do you have accessible toilet facilities?

We have toilet facilities adjacent to the car and coach parking bays, which are accessible for people with disabilities. In our main visitor centre, there are toilets at the entrance and also in our café. There are toilets at the further part of the attraction and near the play area.

Are dogs allowed in the gardens?

Sorry, dogs are not permitted within our attraction, except for guide or assistance dogs.
In line with ‘The Equality and Human Rights Commission’ assistance dogs:

will not wander freely around the premises
will sit or lie quietly on the floor next to its owner and are trained to go to the toilet on command, and so are unlikely to foul in a public place
are instantly recognisable by the harness or identifying dog jacket they wear

Have these answered your questions? Please feel free to contact us if you have any further questions.